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FAQs

ARE THE PRICES SAME AS YOUR WEBSITE PRICES AT ALL YOUR RETAIL SALES POINTS?

PRICES AT RETAIL SALES POINTS IN PAKISTAN ARE EXACTLY SAME, HOWEVER IN OTHER COUNTRIES PRICES ARE SLIGHTLY INCREASED DUE TO DUTIES, TAXES AND FREIGHT CHARGES.

WHICH CARRIER YOU USE TO SEND YOUR SHIPMENTS?

WE USE TCS, DHL, FEDEX WORLDWIDE TO SEND ALL OUR SHIPMENTS FOR PROMPT AND TIMELY DELIVERIES.

WHAT ARE THE COURIER CHARGES FOR EACH SHIPMENT?

IN PAKISTAN WE CHARGE RS 400 FOR SHIPMENT AMOUNTING TO RS LESS THEN OR EQUAL TO RS 4000, ABOVE RS 4000 THERE ARE NO DELIVERY CHARGES ABUT OTHER THEN PAKISTAN COURIER CHARGES DEPENDS ON THE COUNTRY OF DESTINATION BUT USUALLY THE SHIPMENT CHARGES ARE APPROX US$ 30. HOWEVER IF THE QUANTITY OF ORDER IS INCREASED THE SHIPMENT CHARGES MAY REDUCE FURTHER.

WHAT IS YOUR ORDER LEAD TIME?

VALUED CUSTOMER 3-4 WORKING DAYS ARE REQUIRED FOR ORDERS WITHIN PAKISTAN AND 7 WORKING DAYS ARE REQUIRED FOR ORDERS FROM OUTSIDE PAKISTAN.

ARE ALL PRODUCTS AVAILABLE AT OUTLETS DISPLAYED AT YOUR WEBSITE?

YES ALL PRODUCTS WE MAKE ARE DISPLAYED AT OUR WEBSITE.

MOST OF PRODUCTS AVAILABLE AT WEBSITE ARE NOT IN STOCK AT OUTLETS WHEN I CALL FOR CONFIRMATION AT ANY OUTLET?

THE WEBSITE SHOWING AVAILABLE STOCKS IS ALWAYS IN STOCK AT LEAST AT ONE OUTLET, IF YOU WANT TO CONFIRM THE AVAILABILITY OF PRODUCT, PLEASE E-MAIL AT INFO@MOTIFZ.COM.PK OR CALL US AT +92-042-35950647-50 OR CELL: +92-347-3000005.

WHAT ARE THE PAYMENT METHODS I CAN USE?

YOU CAN USE CASH ON DELIVERY WITHIN PAKISTAN, FOR ORDERS FROM OTHER COUNTRIES YOU CAN USE CREDIT CARD, WESTERN UNION, MONEY ORDERS AND BANK TRANSFERS, THE DETAILS ARE AVAILABLE AT THE CHECKOUT OF YOUR ORDER.

DO YOU DO WHOLESALES?

YES WE DO WHOLESALES, THE DISCOUNT OFFERED DEPENDS ON THE QUANTITY YOU BUY. FOR WHOLESALE INQUIRIES PLEASE E-MAIL AT INFO@MOTIFZ.COM.PK OR CALL US AT +92-042-35950647-50 OR CELL: +92-347-3000005.

ARE YOU PRODUCTS AVAILABLE AT ANY OTHER STORE OTHER THAN MOTIFZ EXCLUSIVE STORES IN PAKISTAN OR ABROAD?

YES ARE PRODUCTS ARE ALSO AVAILABLE AT ALL LEADING STORES NATIONWIDE AND ABROAD OTHER THEN MOTIFZ EXCLUSIVE STORES.

DO YOU OFFER FRANCHISE?

YES WE DO OFFER FRANCHISE, FOR FRANCHISE INQUIRIES PLEASE E-MAIL AT INFO@MOTIFZ.COM.PK OR CALL US AT +92-042-35950647-50 OR CELL: +92-347-3000005.

I AM TRYING TO BUY STITCHED PRODUCTS BUT YOU ONLY SEEM TO HAVE ONE SIZE?

WHEN YOU BUY A STITCHED PRODUCT THE SIZE DROPDOWN MENU WILL SHOW ONLY THE SIZE WHICH IS AVAILABLE IN THAT RESPECTIVE PRODUCT.