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Return and Exchange Policy

We do not offer any return or MONEY-BACK-GUARANTEE on all purchased items. Product (s) can be exchanged from any of our regular stores within the 7 days from the date of purchase. Please note that the product must be unused with the price label attached along with the purchase invoice. Items bought on sale cannot be exchanged. Due to the differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange any product(s), if the product(s) received has any kind of manufacturing defect.

Ordering Errors

You are able to correct errors on your order up to the point at which you click on ‘place order’ on the final page of our ordering process.

Acknowledgment and Acceptance of your Order 

If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. Moreover if you have created an account at our website you can login to you account to view and track your order(s).

Motifz Product Disclaimer

Motifz makes every effort to ensure that product images & descriptions are as accurate as possible. Please note, however, that there might be some minor differences between product images on the website and the actual product. Such variations may come about due to extra embellishments used during photo shoots which may differ from original products slightly. All details of Motifz products are given on the website and we make every effort to guarantee that the information provided is accurate. Customers are requested to review this information before making purchases.