Return Policy

Return and Exchange Policy

We do not offer any return or MONEY-BACK-GUARANTEE on all purchased items. The refund or exchange only occurs unless the unlikely situation in which  we have sent you a defective or wrong item, the amount will only be refunded if purchased good are unused and undamaged. Motifz unfortunately does not offer any exchange or returns for any of our products. Claims are only entertained for the following circumstances The received product(s) differed from the original order The received product(s) were damaged In such cases, claims can only be entertained if they are made within 7 days of the original order date (for Pakistan) and within 14 days of the original order date (for all international orders).

Ordering Errors

You are able to correct errors on your order up to the point at which you click on ‘place order’ on the final page of our ordering process.

Acknowledgment and Acceptance of your Order 

If you have supplied us with your email address, we will notify you by email as soon as possible to confirm receipt of your order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. Moreover if you have created an account at our website you can login to you account to view and track your order(s).

Motifz Product Disclaimer

Motifz makes every effort to ensure that product images & descriptions are as accurate as possible. Please note, however, that there might be some minor differences between product images on the website and the actual product. Such variations may come about due to extra embellishments used during photo shoots which may differ from original products slightly. All details of Motifz products are given on the website and we make every effort to guarantee that the information provided is accurate. Customers are requested to review this information before making purchases.